Please telephone the surgery for test results after 14:30 when the telephone lines are a little quieter. The reception staff will be able to give you the result if the doctor has authorised it. In the interest of confidentiality please be prepared to identify yourself. Checking results can be time consuming therefore it is not always possible for the results to be filed into your notes the same day they are returned from the laboratory.
The reception staff do not have medical knowledge. They are instructed only to tell you if the test is normal. Otherwise you may be asked to make an appointment to see a clinician
Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.
Specimens (e.g. urine or stools) should be delivered to Douglas Grove Surgery before 12:00 in order to catch the transport van to Broomfield Hospital.