To order a repeat prescription please hand in your repeat slip in the box provided or e-mail us on adminF81173@nhs.net
Alternatively you can request repeat medication on line. To do this you need to register with the practice and obtain a password to enable you to access this service. Once your registration account is created you will need to come into the surgery with your passport or driving licence so that your account can be activated you will be able to use the system to request repeat medication as required. Please complete an application form available from reception.
If you already have your password then you can click the link at the top of this page to access the System.
Please note we do not accept any telephone requests as mistakes can be made.
Prescriptions can be collected from reception or from the pharmacy by arrangement with them. However this may take a little longer.
Sick Certificates and Repeat Prescriptions
As a patient of this surgery it is your responsibility to ensure that you order you medication and sick certificates in good time. Therefore, requests that are needed at Douglas Grove Surgery require 48 hours notice, excluding bank holidays and weekends.
If you are unable to get to the surgery you can always use the ONLINE repeat service for your medication. Please ask reception for more details.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.